Shipping policy

Thank you for shopping with OGX India. We are committed to delivering your orders safely and on time across India.

Order Processing

Orders are usually processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery time:

Metro Cities: 3–5 business days
Other Locations: 5–8 business days

Delivery times may vary depending on location, courier availability, or unexpected delays.

Shipping Charges

Shipping charges may vary based on product weight, location, and ongoing offers.
Free shipping may be available on selected products or promotional campaigns.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.

Delayed or Failed Deliveries

In rare cases, delivery may be delayed due to:

Weather conditions
Courier service issues
Incorrect shipping address
High order volume

If your order is delayed, please contact our support team.

Incorrect Address

Customers are responsible for providing accurate shipping details. OGX India will not be responsible for delays or losses caused by incorrect addresses or phone numbers.