Shipping Policy

Shipping & Delivery Policy

At OGX Auto Care, we are committed to delivering your orders safely and on time.

1. Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Time

Estimated delivery times:

Kerala: 2–5 business days
Other Indian States: 4–8 business days

Delivery times may vary depending on location, courier availability, and unforeseen circumstances.

3. Shipping Charges

Shipping charges will be calculated at checkout based on your location and order size.
Free shipping may be available on selected products or promotional offers.

4. Order Tracking

Once your order is shipped, tracking details will be shared through SMS, email, or WhatsApp.

5. Delayed Deliveries

While we try our best to ensure timely delivery, delays may occur due to:

Weather conditions
Courier issues
Public holidays
Remote locations

We appreciate your patience in such situations.

6. Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for delays or losses caused by incorrect addresses or contact information.